Hi,
I had a teacher trying to upload some videos to the Local Content hub and it worked the first time she uploaded some stuff. She said she’s not sure what happened, but now when we try to open the link “View and Upload Content” which takes us to the 192.168.88.1:8090 page, it just throws a “Bad Gateway” error:
502 Bad Gateway
nginx/1.10.3 (Ubuntu)
Thanks!
It looks like they are trying to acess it via the capture portal address “my.content”. I suggest first going to the main RACHEL page, then clicking the “local content” link at the top. This will give you the direct address to Content Hub.
If you’re connected via WIFI, you can also go to http://192.168.88.1:8090 to access the page.
Hope that helps,
James
I did that, but It still shows this proplem. Please help
Can you please tell me which RACHEL OS version you’re on. It should be in the “Version” tab in the admin interface.
Thank you. I suggest shutting the device down properly by pressing the power button once, or using the shutdown button from the admin user interface, then turning it on again. Once connected via wifi, navigate back to the http://192.168.88.1 page to see if RACHEL is available. Once that is confirmed, then click the local content link at the top of the page to get to content hub.
James
.
Thank you. I tried many times but it still shows this error.
Unfortunately there seems to be a bigger issues. I’ve put together a diagnostic zip that will help us determine what is happening. Here are the instructions to run it and get the log file to share.
This will help us move forward and see what might be causing issues. Thanks
James
Thank you.
Here is the log file
======= Uploading zz-diagnose_contenthub.zip =======
======= Beginning Installation =======
======= Verifying zz-diagnose_contenthub.zip =======
======= zz-diagnose_contenthub.zip Verified =======
======= Starting Extraction =======
Archive: /.data/RACHEL/rachel/modules/upload_tmp/zz-diagnose_contenthub/zz-diagnose_contenthub.zip
creating: /.data/RACHEL/rachel/modules/upload_tmp/zz-diagnose_contenthub/zip/zz-diagnose_contenthub/
inflating: /.data/RACHEL/rachel/modules/upload_tmp/zz-diagnose_contenthub/zip/zz-diagnose_contenthub/finish_install.sh
extracting: /.data/RACHEL/rachel/modules/upload_tmp/zz-diagnose_contenthub/zip/zz-diagnose_contenthub/rachel-index.php
======= Running finish_install.sh =======
SETUP: Starting Content Hub diagnostic
SETUP: Getting main drive status
dumpe2fs 1.42.13 (17-May-2015)
Filesystem volume name: contenthub
Last mounted on: /.data
Filesystem UUID: 99999999-9999-9999-9999-999999999999
Filesystem magic number: 0xEF53
Filesystem revision #: 1 (dynamic)
Filesystem features: ext_attr resize_inode dir_index filetype extent 64bit flex_bg sparse_super large_file huge_file dir_nlink extra_isize metadata_csum
Filesystem flags: signed_directory_hash
Default mount options: journal_data_writeback user_xattr acl
Filesystem state: not clean with errors
Errors behavior: Continue
Filesystem OS type: Linux
Inode count: 58613760
Block count: 234422865
Reserved block count: 11721143
Free blocks: 209731135
Free inodes: 58315616
First block: 0
Block size: 4096
Fragment size: 4096
Group descriptor size: 64
Reserved GDT blocks: 1024
Blocks per group: 32768
Fragments per group: 32768
Inodes per group: 8192
Inode blocks per group: 512
Flex block group size: 16
Filesystem created: Sat Feb 26 11:04:50 2022
Last mount time: Mon Apr 4 11:48:46 2022
Last write time: Mon Apr 4 11:49:14 2022
Mount count: 51
Maximum mount count: -1
Last checked: Sat Feb 26 11:04:50 2022
Check interval: 0 ()
Lifetime writes: 917 GB
Reserved blocks uid: 0 (user root)
Reserved blocks gid: 0 (group root)
First inode: 11
Inode size: 256
Required extra isize: 32
Desired extra isize: 32
Default directory hash: half_md4
Directory Hash Seed: 1da3d3b5-b37d-4f7c-bb7b-c6e627eb81ef
Journal backup: inode blocks
FS Error count: 153
First error time: Wed Mar 2 10:50:42 2022
First error function: mb_free_blocks
First error line #: 1470
First error inode #: 48506114
First error block #: 189344032
Last error time: Mon Apr 4 11:49:14 2022
Last error function: ext4_mb_generate_buddy
Last error line #: 758
Last error inode #: 0
Last error block #: 0
Checksum: 0x48eeaf08
SETUP: Getting drive list
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
mmcblk0rpmb 179:24 0 4M 0 disk
mmcblk0boot0 179:8 0 4M 1 disk
sda 8:0 0 894.3G 0 disk
└─sda1 8:1 0 894.3G 0 part /.data
mmcblk0boot1 179:16 0 4M 1 disk
mmcblk0 179:0 0 14.7G 0 disk
├─mmcblk0p2 179:2 0 10.2G 0 part /
├─mmcblk0p3 179:3 0 4G 0 part [SWAP]
└─mmcblk0p1 179:1 0 512M 0 part /boot/efi
SETUP: Getting network info
br-lan Link encap:Ethernet HWaddr 00:f4:8d:08:3b:8f
inet addr:192.168.88.1 Bcast:192.168.88.255 Mask:255.255.255.0
inet6 addr: fe80::e6aa:eaff:fe59:51e7/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:17 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:2798 (2.7 KB)
enp2s0 Link encap:Ethernet HWaddr f4:4d:30:c9:88:cd
inet addr:10.1.6.108 Bcast:10.1.6.255 Mask:255.255.255.0
inet6 addr: fe80::f64d:30ff:fec9:88cd/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:544437 errors:0 dropped:0 overruns:0 frame:0
TX packets:152798 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:821346596 (821.3 MB) TX bytes:11096131 (11.0 MB)
Interrupt:115 Base address:0xe000
enp4s0 Link encap:Ethernet HWaddr f4:4d:30:c9:88:cf
inet addr:203.30.1.1 Bcast:203.30.1.255 Mask:255.255.255.0
inet6 addr: fe80::f64d:30ff:fec9:88cf/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:1295 errors:0 dropped:0 overruns:0 frame:0
TX packets:1907 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:225018 (225.0 KB) TX bytes:3216392 (3.2 MB)
Interrupt:116
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:200 errors:0 dropped:0 overruns:0 frame:0
TX packets:200 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1
RX bytes:177704 (177.7 KB) TX bytes:177704 (177.7 KB)
wlan0 Link encap:Ethernet HWaddr e4:aa:ea:59:51:e7
inet6 addr: fe80::e6aa:eaff:fe59:51e7/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:96 errors:0 dropped:0 overruns:0 frame:0
TX packets:16 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:26892 (26.8 KB) TX bytes:1698 (1.6 KB)
Interrupt:22
wlan1 Link encap:Ethernet HWaddr 00:f4:8d:08:3b:8f
inet6 addr: fe80::2f4:8dff:fe08:3b8f/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:467 errors:0 dropped:0 overruns:0 frame:0
TX packets:17 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:110842 (110.8 KB) TX bytes:4114 (4.1 KB)
Interrupt:20
SETUP: Getting nginx status
● nginx.service - A high performance web server and a reverse proxy server
Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset: enabled)
Active: active (running) since Mon 2022-04-04 11:48:47 +07; 1min 22s ago
Process: 1115 ExecStart=/usr/sbin/nginx -g daemon on; master_process on; (code=exited, status=0/SUCCESS)
Process: 890 ExecStartPre=/usr/sbin/nginx -t -q -g daemon on; master_process on; (code=exited, status=0/SUCCESS)
Main PID: 1158 (nginx)
CGroup: /system.slice/nginx.service
├─1158 nginx: master process /usr/sbin/nginx -g daemon on; master_process on
├─1166 nginx: worker process
└─1167 nginx: worker process
Apr 04 11:48:46 c988cd systemd[1]: Starting A high performance web server and a reverse proxy server…
Apr 04 11:48:47 c988cd systemd[1]: Started A high performance web server and a reverse proxy server.
SETUP: Getting nginx configuration
server {
listen 8090;
listen [::]:8090;
root /srv/easyconnect/;
server_name contenthub.localhost;
client_max_body_size 2G;
location / {
fastcgi_pass unix:/tmp/contenthub.sock;
fastcgi_param PATH_INFO $fastcgi_script_name;
fastcgi_param REQUEST_METHOD $request_method;
fastcgi_param QUERY_STRING $query_string;
fastcgi_param CONTENT_TYPE $content_type;
fastcgi_param CONTENT_LENGTH $content_length;
fastcgi_pass_header Authorization;
fastcgi_param SERVER_PORT $server_port;
fastcgi_param SERVER_NAME $server_name;
fastcgi_param SERVER_PROTOCOL $server_protocol;
fastcgi_intercept_errors off;
fastcgi_read_timeout 500;
}
location /favicon.ico {
alias /srv/static/images/favicon.png;
}
location /media {
alias /srv/media;
}
location /static {
alias /srv/static;
}
}
SETUP: Getting for content hub sock file
FAILED: ‘Getting for content hub sock file’
======= Upload and Install Complete =======
It looks like there are errors with the hard drive. Can you please provide your order number. I’d like to dertermine what type of drive you have. Thanks.
James
Hello James, Can I restore or setup to default on my Rachel-Plus? Thanks
Yes I will send you a message to get you started.