Login issue module upload

Hi, my organization has a Rachel plus and I want to upload a module, I already watched the tutorials but when I try to upload thru either Filezilla or WinSCP it says access denied. It seems the password for admin is not the same as the one to upload the modules. Can you help me? Thanks @jamesk @jeremy

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Have messaged you privately @Luisa_Espinosa

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Hi Jeremy,
Iā€™m Fixing this same issue and need support to upload my module. Can you help me?

hello - the default username / password for ssh access is cap / 123lkj

Hi - Thank you Jeremy.