No Module Found

I turned on my RACHEL and it has the following message: “No Module Found.”. I logged into the Admin portal and it also has the same error message. Appreciate any solution to this error

Hi @mataiwq,

Which model of RACHEL device is this happening on?

James

This is running a very old version of RACHEL. It’s hard to say what the issue is, but you may need to do a recovery to try and fix any issues. I’ll send you a message with a link to the recovery USB that will hopefully repair it.

James

To address the “No Module Found” error on your RACHEL device, try updating or recovering the software using a recovery USB. :slightly_smiling_face:

Hello, I’ve got the same issue. firmware: luye-00.01.0A.180413.R02.8
Could you please share the USB recovery link?
Hardware: i686
OS Ubuntu 16.04.4 LTS
RACHEL Installer 3.0.2