Rachel plus 3.0 is not working ,can't power on

Support RACHEL-Plus 3.0 (Jun 2018 - 2021)
#1

Hello ,we have problem with Rachel 3.0 , it does not power on
no blue light is emitted .we can’t access Rachel contents through LAN or Wifi. What can be done to fix it?

#2

Hi @robert,

There’s not much we can do when it comes to power failure on a device. We don’t suggest trying to fix anything in terms of opening it up and playing with the battery or power related components.

Please contact us through www.worldpossible.org with your order number and we can provide you next steps.

James